Introduction
Welcome to TripCosmos.co! These Terms and Conditions (“Terms”) govern your use of our website, www.TripCosmos.co, and the services we offer. By accessing our website or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Definitions
- “Company,” “we,” “us,” or “our” refers to TripCosmos.co, the operator of this website and provider of tour packages and related services.
- “User,” “you,” or “your” refers to the individual accessing our website or using our services.
- “Services” include all the tour packages, travel arrangements, and other offerings available on our website.
2. Booking and Payment
- Booking Process: To book a tour or service, users must complete the booking form on our website or contact us directly. All bookings are subject to availability and confirmation by TripCosmos.co.
- Payment: Full payment or a deposit is required at the time of booking, depending on the terms of the specific tour package. We accept payment via credit card, debit card, bank transfer, or other methods specified on our website.
- Confirmation: Once payment is received, a booking confirmation will be sent to the email address provided by the user. This confirmation will serve as proof of payment and booking.
3. Cancellations and Refunds
- Cancellation by the User: If you need to cancel your booking, please notify us as soon as possible. Cancellation fees may apply, depending on the timing of the cancellation and the specific terms of the tour package. These fees will be outlined in your booking confirmation.
- Cancellation by the Company: TripCosmos.co reserves the right to cancel a tour due to unforeseen circumstances such as natural disasters, political instability, or other events beyond our control. In such cases, we will offer a full refund or alternative tour options.
- Refund Policy: Refunds will be processed according to the terms specified in your booking confirmation. Please allow a reasonable time for refunds to be processed.
4. Changes to Bookings
- Changes by the User: If you wish to make changes to your booking (e.g., change of travel dates, itinerary adjustments), please contact us as soon as possible. We will do our best to accommodate your requests, but changes may be subject to availability and additional fees.
- Changes by the Company: We reserve the right to make minor changes to the itinerary, accommodations, or activities if necessary. Any significant changes will be communicated to you promptly, and alternative arrangements will be offered.
5. Travel Documents and Requirements
- Passport and Visa: It is the responsibility of the user to ensure that they have a valid passport and any necessary visas for travel. TripCosmos.co will not be responsible for any issues arising from incomplete or incorrect travel documentation.
- Health and Safety: Users are responsible for obtaining any required vaccinations or health precautions before travel. We recommend consulting a healthcare professional for advice on travel health and safety.
6. User Responsibilities
- Behavior: Users are expected to behave responsibly and respect local customs, laws, and regulations. TripCosmos.co reserves the right to terminate a user’s participation in a tour without a refund if their behavior is deemed unacceptable or harmful to others.
- Personal Belongings: Users are responsible for their personal belongings. TripCosmos.co will not be liable for any loss, theft, or damage to personal items during the tour.
7. Liability
- Limitation of Liability: TripCosmos.co acts as an agent for various service providers (e.g., hotels, transportation companies). We do not own or control these providers and are not responsible for their actions, omissions, or negligence. Our liability is limited to the cost of the services we provide directly.
- Travel Insurance: We strongly recommend that users purchase travel insurance to cover unforeseen events, such as trip cancellations, medical emergencies, and loss of personal belongings.
8. Intellectual Property
- Website Content: All content on the TripCosmos.co website, including text, images, logos, and graphics, is the property of TripCosmos.co or its content suppliers. Unauthorized use or reproduction of any content is prohibited.
- User-Generated Content: Any content submitted by users (e.g., reviews, testimonials) becomes the property of TripCosmos.co and may be used for marketing and promotional purposes.
9. Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website and services, you agree to the terms of our Privacy Policy.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Varanasi, Uttar Pradesh, India.
11. Changes to These Terms
TripCosmos.co reserves the right to update or modify these Terms at any time without prior notice. Any changes will be posted on our website, and your continued use of the website or services after such changes constitutes your acceptance of the revised Terms.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: info@tripcosmos.co
- Phone: +919336116210
- Legal: GALAXIAVANDERLUST TRAVEL SERVICES LLP
- Postal Address: TripCosmos.co, R. K. Puram, Jhushi, Prayagraj, Uttar Pradesh, India.
