Privacy Policy
TripCosmos.co, operating under “GALAXIAVANDERLUST TRAVEL SERVICES
LLP” (“we/ us/ our/ TC”), highly values the trust that you, the customer (“you/ your”), place in TC and our website, TripCosmos.co (“Website”). Therefore, we uphold the highest standards of practices to ensure the security of transactions and utmost privacy of customer information. We understand your need to comprehend how information provided by you is collected, used, disclosed, transferred, and stored by us. Hence, we urge you to carefully read this privacy policy (“Policy”) to acquaint yourself with our information gathering and dissemination practices.
We assure you of our steadfast commitment to your privacy and the protection of your invaluable information. The Policy outlines details about the Website and the ‘Trip Cosmos’ Android and iOS app (collectively referred to as the “App”). To facilitate your uninterrupted use of our services, we may collect and, under certain circumstances, disclose information about you.
If you do not agree to the terms outlined in this Policy, we kindly request you to refrain from using the site.
For any questions or concerns regarding this privacy policy, please contact our Customer Support Desk at support@TripCosmos.co.
As you may be aware, a new European privacy regulation called the General Data Protection Regulation (“GDPR”) has been effective since May 25, 2018. GDPR aims to unify the current data protection privacy laws throughout the EU and enhance the rights of European residents to protect their personal information. The GDPR also applies to any business offering its products or services to European residents.
We collect and utilize your personal information when you avail our services. For the purpose of the General Data Protection Regulation (“GDPR”), we are the ‘data controller’. Our data protection officer can be contacted at dpo@TripCosmos.co.
By accessing our Websites and utilizing our services, you acknowledge that you have read and understood this Privacy Policy and the information collection and handling practices outlined in it.
Overview
This Privacy Policy elaborates on our policy and practices regarding the collection, use, and disclosure of your personal data.
We recognize that providing information online involves a great deal of trust on your part. We take this trust very seriously and prioritize ensuring the security and confidentiality of the personal data you provide us when you visit our Website or use our services.
Collection of Your Personal Data
Personal data refers to any information about an individual from which that person can be identified, including but not limited to names, email addresses, contact numbers, residential addresses, date of birth, passwords, and payment information. It does not include data where the identity has been removed or otherwise anonymized (anonymous data).
We collect your personally identifiable information, including but not limited to:
in the following circumstances:
While you can browse certain sections of our Website or App prior to registering as a member, certain activities (such as placing an order) require mandatory registration. We may use your contact information to send you:
If you do not wish to receive such information, you may unsubscribe through the facility in the email message you receive.
How We Use Personal Data
We use personal information to provide the services that you request. To the extent we use your information, including personal information, to market our services to you, we will provide you with the ability to opt-out of such uses.
We may use your personal information for the following purposes, including but not limited to:
Marketing Promotions:
Marketing promotions, research, and programs help us to identify your preferences, develop programs, and improve user experience. TripCosmos.co frequently sponsors promotions to give its Users the opportunity to win great travel and travel-related prizes. Personal Information collected for such activities may include contact information and survey questions. We use such Personal Information to notify contest winners and use survey information to develop promotions and product improvements.
Use of Demographic and Profile Data
In our efforts to continually improve our product and service offerings, we may, from time to time, collect and analyze demographic and profile data about your activity on our Website and App. We identify and use your IP address to help diagnose problems with our server and administer our Website and App. Your IP address is also used to help identify you and gather broad demographic information. We may occasionally ask you to complete optional online surveys, which may require you to provide your contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website and App, providing you with content that we think you might be interested in and to display relevant content according to your preferences.
With Whom We Share Your Personal Information
We may share the personal information obtained from you with our other corporate entities and affiliates to:
Those entities and affiliates may not market to you as a result of such sharing of personal information by us unless you explicitly opt-in. We may disclose personal information in the following circumstances:
We may share our data, including personally identifiable information about you, with our parent and/or subsidiaries or business partners that are committed to serving your online needs and related services throughout the world
16. Disclaimer
As a user of the Website and App, you understand and agree that you assume all responsibility and risk for your use of the Website and App, the internet generally, and the documents you post or access and for your conduct on and off the Website and App. Your use of site is subjected to our Policy. If you do not agree to this, we kindly request you not to use this portal.
17. Grievance Officer
In case you have any grievance, please feel free to write to our Grievance Officer, are provided below:
Mayank Tiwari
Legal Name|: GALAXIAVANDERLUST TRAVEL SERVICES
LLP
Address: 542/2, BHAGWANPUR VARANASI-221005, Utter Pradesh India
Contact: +919336116210
Email: mail@tripcosmos.co
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