Privacy Policy
Introduction
Welcome to TripCosmos.co! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.tripcosmos.co, or use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information from you when you interact with our website or use our services. The types of information we may collect include:
1.1 Personal Information:
- Contact Information: Name, email address, phone number, and postal address.
- Booking Information: Details related to your tour bookings, such as travel dates, preferred destinations, and special requests.
- Payment Information: Credit card details and billing information (processed securely through third-party payment gateways).
- Identification Information: Passport details or other identification information for booking purposes.
1.2 Non-Personal Information:
- Browser and Device Information: IP address, browser type, operating system, and device type.
- Usage Data: Information about your interaction with our website, such as pages visited, time spent on each page, and links clicked.
- Cookies and Tracking Technologies: Information collected through cookies and other tracking technologies to enhance user experience and analyze site traffic.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Bookings: To manage and confirm your tour bookings, reservations, and other related services.
- To Communicate with You: To send booking confirmations, itineraries, customer support responses, and promotional offers.
- To Improve Our Services: To analyze usage patterns and feedback, helping us enhance our website and service offerings.
- To Personalize User Experience: To provide customized content, recommendations, and marketing based on your preferences.
- To Comply with Legal Obligations: To adhere to applicable laws, regulations, and legal processes.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: Trusted partners and service providers who assist us in operating our website, processing payments, managing bookings, and delivering services (e.g., tour operators, hotels, transport companies).
- Legal Compliance: To comply with legal obligations, court orders, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred to the new owner.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We implement industry-standard security measures, including encryption, firewalls, and secure servers. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can control cookies through your browser settings and other tools. By using our website, you consent to our use of cookies as described in this policy.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy periodically for the latest information on our privacy practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- TripCosmos.co
- Legal Entity: GALLEXIA VOYAGE (OPC) PRIVATE LIMITED
- GST: AA090525018878P
- Email: info@tripcosmos.co
- Phone: +919336116210
- Addresses: Purvanchal Chauraha, Chhota Baghada, Prayagraj & TripCosmos.co, Varanasi-221005
Thank you for choosing TripCosmos.co We look forward to making your travel experiences memorable!
