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Privacy Policy

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Article Last Updated Date: 07-08-2025

The privacy policy for TripCosmos.co details how the company collects, uses, discloses, and safeguards user information when their website or services are accessed. This includes data collected through services like Google AdSense and Google Analytics. By using their website and services, users agree to the terms of this Privacy Policy.

1. Information Collected: TripCosmos.co collects both personal and non-personal information.

• Personal Information includes:
  1. Contact Information: Name, email address, phone number, and postal address.
  2. Booking Information: Travel dates, preferred destinations, and special requests related to tour bookings.
  3. Payment Information: Credit card details and billing information, which are processed securely through third-party payment gateways.
  4. Identification Information: Passport details or other identification for booking purposes.
• Non-Personal Information includes:
  1. Browser and Device Information: IP address, browser type, operating system, and device type.
  2. Usage Data: Information about website interaction, such as pages visited, time spent on each page, and links clicked.
  3. Cookies and Tracking Technologies: Information gathered through cookies and other tracking technologies to improve user experience, analyze site traffic, and serve advertisements.

2. How Information is Used: The collected information is used for the following purposes:

• To Process Bookings: To manage and confirm tour bookings, reservations, and related services.
• To Communicate with You: To send booking confirmations, itineraries, customer support responses, and promotional offers.
• To Improve Our Services: To analyze usage patterns and feedback, including through analytics services, to enhance website and service offerings.
• To Personalize User Experience: To provide customized content, recommendations, and marketing based on user preferences.
• To Comply with Legal Obligations: To adhere to applicable laws, regulations, and legal processes.

3. Sharing Your Information: Information may be shared with third parties in these situations:

• Service Providers: Trusted partners and service providers who assist in website operation, payment processing, booking management, and service delivery (e.g., tour operators, hotels, transport companies).
• Legal Compliance: To comply with legal obligations, court orders, or government requests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of the business assets, user information may be transferred to the new owner.

4. Data Security: TripCosmos.co takes reasonable precautions, including encryption, firewalls, and secure servers, to protect personal information from unauthorized access, use, or disclosure. However, it is noted that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights: Users have certain rights regarding their personal information:

• Access: Request a copy of the personal information held about them.
• Correction: Request corrections to inaccurate or incomplete personal information.
• Deletion: Request the deletion of personal information, subject to legal and contractual obligations.
• Opt-Out: Opt-out of receiving marketing communications by following unsubscribe instructions or contacting the company directly.

6. Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and serve personalized advertisements. These technologies collect non-personal information such as your IP address, browser type, and interaction with our site.

Specifically, we utilize Google Analytics to understand how users engage with our website, which helps us improve our services and content. Google Analytics uses cookies to collect information about your usage of the website.

We also use Google AdSense to display advertisements on our site. Google, as a third-party vendor, uses cookies (such as the DART cookie) to serve ads based on your prior visits to our website and/or other sites on the Internet. This enables Google and its partners to serve ads to our users based on their visit to our sites and/or other sites on the Internet.

You have control over your cookie preferences. You can choose to disable cookies through your individual browser options. To learn more about how Google uses data when you use our site, you can visit Google’s ‘How Google uses data’ page: https://policies.google.com/technologies/partner-sites.  

Furthermore, you may opt-out of personalized advertising by visiting(https://www.google.com/settings/ads) or by visiting the Network Advertising Initiative opt-out page. We recommend consulting the Network Advertising Initiative (https://www.networkadvertising.org/) as a resource for more information on drafting comprehensive privacy policies and managing online advertising preferences.  

By continuing to use our website, you consent to our use of cookies and tracking technologies as described in this Privacy Policy.

7. Third-Party Links: The website may contain links to third-party websites. TripCosmos.co is not responsible for the privacy practices or content of these sites and encourages users to review their privacy policies.

8. Changes to This Privacy Policy: The Privacy Policy may be updated periodically to reflect changes in practices or laws. Significant changes will be notified by posting the updated policy on the website. Users are encouraged to review the policy regularly.

9. Contact Us: For questions or concerns about the Privacy Policy or privacy practices, users can contact TripCosmos.co:

• Legal Entity: GALLEXIA VOYAGE (OPC) PRIVATE LIMITED
• GST: 09AALCG9722F1ZA
• Email: info@tripcosmos.co
• Phone: +919336116210
• Addresses: Purvanchal Chauraha, Chhota Baghada, Prayagraj & TripCosmos.co, Varanasi-221005